Custom domains
Serve a published site from your own domain, and how to request one.
Last updated
How it works today
Custom domains are available to paid plans and are set up by request rather than self-serve. That's deliberate: pointing a real domain at a new host is the step where an unattended mistake takes a live site down, so a person checks it with you.
Requesting a domain
- Open your published site's Publish settings.
- Choose Use a custom domain.
- Enter the domain you want to use (for example
www.yourcompany.com) and submit the request. - The team follows up with the exact DNS records to add, and confirms once the domain is live.
You'll be able to see the status of your request in the same place.
What you'll need
- A domain you control, with access to its DNS settings.
- The ability to add a CNAME (or an A/ALIAS record for an apex domain).
Apex vs www
Both work. www.yourcompany.com is the simpler case — a plain CNAME. An apex domain (yourcompany.com, no www) needs a provider that supports ALIAS/ANAME flattening; most modern registrars do, and the setup instructions will cover your provider.
HTTPS
Certificates are issued and renewed automatically once the domain is verified. Nothing to buy, nothing to install.
Timing
DNS changes propagate on their own schedule — usually minutes, occasionally hours. Don't announce the new address until you've loaded it yourself.
Was this article helpful?