Troubleshooting
Fixes for the problems people actually hit: blank screens, missing styles, broken images, failed exports and stuck generations.
I ran out of credits
What happens when a balance runs out mid-run, and how to get going again.
A screen is blank or empty
Empty frames after a plan, blank canvas on open, and screens that render nothing.
My style guide or theme didn't apply
Screens render unstyled or ignore a theme change — what to check and what to send us.
Images are broken, missing or stuck loading
Placeholder boxes, permanently loading images and images that vanish after export.
My clone came out blank or partial
Why a website clone can come back incomplete, and how to finish it.
My Figma export failed
Export errors, empty Figma files and exports that use up an allowance.
My changes reverted or disappeared
A version switch that snaps back, or edits that seem not to save.
The AI isn't following my brief
When output ignores your brand, changes things you didn’t ask about, or claims success it didn’t achieve.
Generation is slow or stuck
What is normal, what is not, and what to do about a run that has stalled.
Charts or animations aren't rendering
Why a chart shows an empty box, and what to do about interactive elements.
Contact support
How to reach us, and what to include so we can fix it on the first reply.