A screen is blank or empty

Blank screens have three distinct causes. Work through them in order.

1. The frame was planned but never designed#

The most common one. A screen plan creates named, empty frames on the canvas, and then designs them one at a time. If the run stopped early — out of credits, an error, a cancelled turn — you're left with correctly-named frames that contain nothing.

Fix: ask for the empty screens to be designed:

Design the Pricing and Settings screens — they're still empty.

Check your credit balance first, so the same thing doesn't happen again.

2. The canvas is blank but the screens exist#

If the project opens with nothing visible but you know screens are there:

1. Fit to screen (Shift+1). Screens may be outside the viewport.
2. Reload the page.
3. Try a wider browser window. A very narrow window can collapse the canvas area to almost nothing.
4. Try another browser to rule out an extension.

3. The screen has content but renders nothing#

Usually a styling problem, not a content one — see My style guide didn't apply. If the screen contains a chart or an animation, see Charts or animations aren't rendering.

Still blank#

Contact support with the project link and the screen name. Please don't delete the blank screen first — it's the evidence.