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Cancel your subscription

How to cancel, when access ends, and what happens to your work.

Last updated 27 August 2026

On this page

  • Cancelling
  • What happens
  • Cancelling is not deleting
  • Changing your mind
  • Before you go

Cancelling#

Manage account → Billing → Cancel subscription. You'll be asked a couple of questions about why — genuinely useful to us, and skippable.

What happens#

  • Your plan stays active until the end of the current billing cycle. You keep the allowance you've paid for.
  • After that, your account moves to the Free plan.
  • Your projects are not deleted. They stay in your account, subject to Free-plan limits on what you can create going forward.
  • Published sites beyond the Free limit may be taken offline. Check before you cancel if a live site matters.

Cancelling is not deleting#

Cancelling stops billing. Your account and work remain. If you want the account and its data gone, that's Delete your account — and it's permanent.

Changing your mind#

Resubscribe any time from billing settings. If you resubscribe before the cycle ends, nothing lapses.

Before you go#

If you're leaving because of a specific problem — output quality, a missing feature, cost — tell us. Some of it we can fix, and some of it we've already fixed and failed to tell you about.

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Related articles

Refunds

The refund policy, and what to do if something went wrong.

Delete your account

Permanently delete your UXMagic account and everything in it.

Upgrade, downgrade or switch billing cadence

Change plan or move between monthly and annual, and what happens to your credits.

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On this page

  • Cancelling
  • What happens
  • Cancelling is not deleting
  • Changing your mind
  • Before you go

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